Our headquarters is located in Logan, UT
We sure do!
Standard:
Once your order is placed we process your order in 24-48 hours. Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. To keep shipping costs low tracking numbers aren't provided. If you would like at tracking number please email violet.hill.boutique@gmail.com for a quote.
Standard international shipping includes US, Canada, Mexico
International shipping delivery times may vary between 2 and 12 weeks.
International customers:
Unfortunately, we cannot track international orders and are therefore not responsible if your order is lost or stolen. We are also not responsible for any additional fees upon delivery. There are no returns or exchanges on international orders at this time.
By purchasing from www.violethillboutique.com the buyer agrees to these terms and conditions. If you would like your items sooner please email violet.hill.boutique@gmail.com for a quote.
Violet Hill is a juniors and misses boutique. Juniors and misses sizes run smaller than women's sizes
Size Chart: small: fits like size 2/4 medium: fits like size 4/6 large: fits like size 6/8
Please make sure the billing address entered on our site matches exactly to the billing address on your credit card statement. If the addresses differ, your order may not be successfully processed. If your order still runs into an error during checkout, please consider using a PayPal account to complete your transaction. Also, please note that for each denied attempt to purchase on our site, you may see a corresponding pending transaction on your online bank statement. These pending transactions, however, do not affect your account balance and will be dropped within a few business days. If you are unsure your payment went through, please contact us for billing assistance.
All returns/exchanges must be received within 30 days after the delivery date. We will only accept returns/exchanges within this time frame. All returns and exchanges must be made to the place of purchase, we do not accept returns on web orders in-store and vice versa. We do not accept returns/exchanges on international orders.
Returns/exchanges are not accepted on sale items, jewelry, hair accessories, art prints. Returns/exchanges must be in original condition, unworn, unwashed, and with original tags still attached. Items with packaging must have all parts included in the return. You, the customer, is responsible for all shipping & handling fees for returned items. Shipping and handling costs are non-refundable. We inspect all returned items and reserve the right to deny a refund or refuse full refund based on the returned condition. Items are subject to denial, store credit, and/or a 20%-50% restocking fee if they do not meet the criteria above.
To begin processing, please e-mail us at violet.hill.boutique@gmail.com with: 1. Your order number 2. Description of item(s) to be returned/exchanged 3. Your reason for return/exchange Note: Please specify if you would like to make a return or an exchange. If you would like an exchange, please include the item (description and size) you wish to exchange for. Please allow 2-3 weeks for us to process your return or exchange.
This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.
The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.
